Missed-call and web inquiry response
A configured workflow responds to the inquiries your business already generates, including after-hours entry points you approve.
- Missed calls
- Web forms
- Approved response windows
Services
An AI customer service agent built around the way you work.
Response Handoff configures and manages the agent across approved conversations, system integrations, human escalation, and operating review.
Lead qualification
We document the questions, eligibility rules, and decision boundaries before a workflow speaks with a customer.
- Business-defined questions
- Service-area checks
- Human escalation
Appointment booking
Eligible appointments can be offered from approved availability and recorded in the system your team uses.
- Availability checks
- Appointment confirmation
- Calendar notes
Estimate follow-up
Open estimates can enter a deliberate follow-up process instead of relying on memory or an unowned task list.
- Approved cadence
- Outcome tracking
- Opt-out handling
Human handoff
Safety concerns, technical questions, unusual requests, and consequential decisions are routed to an approved person.
- Escalation rules
- Conversation context
- Failure fallback
Attribution and review
The operating record connects conversations, appointments, and known outcomes so the workflow can be evaluated honestly.
- Source tracking
- Call review
- Outcome reporting
Not a one-size-fits-all bot